Complaints

Hair & Barber New Zealand (H&BNZ) is a membership organisation that strives to promote high industry standards and to ensure all member salons & barber shops adhere to the H&BNZ Code Of Ethics.

If you feel you have been unfairly treated by your hair professional, please complete and send in this form.

Before submitting this form, please readthis booklet

By completing this form, you agree to H&BNZ sharing the information provided with other parties, if necessary, in relation to helping with the complaint.
Once the form has been received, H&BNZ will respond to your complaint within 2 working days.
Fields with an * are required.

Your Details:

Your Name *

Your Email Address *

Your Contact Phone Number *

Your Complaint:

Salon/Barbershop Name *

Salon/Barbershop Address *

Salon/Barbershop Phone Number *

Stylist/Barber Name *

Please describe the nature of your dissatisfaction/complaint *

Have you been back to see the hair professional to discuss this issue? *

YES NO

If YES, What has been discussed as a possible solution?

Thank you for taking the time to inform H&BNZ of your recent experience, we will be in contact with you within the next two working days.